Delivery costs

We currently offer free delivery to Germany and Austria. If you live in these regions, you are eligible for free shipping and do not have to pay any extra fees.

At the moment, if you are ordering from other regions, we ask you to understand that delivery costs may apply. You can see the delivery costs for your order during the checkout process.

Delivery time

Under normal circumstances, it takes 1-2 business days from the moment we receive your order until it get gets delivered to your address.

Should you not receive the package within 7 business days, please get in touch with us, so we can help you find your package.

Right to return

You have the right to return your order within 14 days. If you find that something is not right with your order, you can simply contact us here with your refund request. We will get in touch with you asap. You can return your package to us within 14 days of receiving your order and the amount will be refunded to the payment method at the moment of purchase. We ask you to understand, that we offer free delivery for different regions, and therefore we consider it as fair, that delivery costs for return packages are to be covered by you.

Should you have any other concerns or need support, please, contact us here. We are always happy to be of assistance!

Tax

Since Vintage Bee is an Austrian company, our standard tax rate is 20%. All prices presented on our shop, are with VAT included. You see the amount of included tax at the checkout process. At the moment, we charge for all customers the Austrian tax rate and starting in January 2023, we will add country-specific tax rates depending on your billing address destination to our store. This updated tax calculation system won’t change your user experience on our site, the prices will still be presented with VAT included, just with your country-specific tax rate. Please note, that you can always see the amount of tax for your order at the checkout process.

If you have questions regarding taxes on our shop, please contact us here.